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Guides

The Questions That
Come Up Every Time

A handful of problems account for most of the confusion in paid advertising. These are the answers we end up giving on nearly every first call — written down, with no pitch until the end.

Facebook Says 40 Leads. You Got 12.

Modelled conversions, attribution windows, duplicate pixel and API events — the five reasons the two counts disagree, and which one to run your business on.

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Why Your iOS and Safari Conversions Disappeared

Tracking prevention does not lose a random sample of conversions. It loses the slow, considered, high-value ones — which is the worst possible bias for a service business.

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Is My Cost Per Lead Any Good?

Four things that must match before two cost-per-lead figures can be compared at all, and the metric to use once you accept that they never do.

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Google Ads Says 30 Conversions. Your CRM Says 9.

Counting settings, conversion windows, split credit, modeled and view-through conversions — why the two counts drift apart, and how to reconcile them click by click.

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Your Best Leads Call. Your Ads Can't See Them.

Call assets, tracking numbers, dynamic number insertion and offline numbers — how to bring phone calls into your reporting and tie them to the jobs they became.

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UTM Tags Without the Headache

The five parameters, a naming convention that holds up, platform ID macros instead of campaign names, and the mistakes that quietly split your reports.

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Want the long version? The 5 Numbers That Tell You If Your Advertising Works is a free 14-page guide covering cost per lead, close rate by source, revenue per lead, true ROAS and payback period — with where to find each one in the accounts you already have.
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